Agile Citrix Personal Computing at Yorkshire Housing

yorkshire housing logo


Delivering Windows 10 Desktop across multiple devices using Citrix XenApp / Xen Desktop and Citrix Netscaler

Project Goal

  • Deliver Windows 10 look and feel
  • Massively reduce peak login time to sub 15 seconds
  • Support people working everywhere across multiple devices
  • Transform DR capability to reduce RTO to < 1 hour in the event of major disaster

Issues Faced

User logins were averaging over 3 minutes and more at peak times. 

The DR solution involved having to update DNS records to point to the disaster recovery centre site leading to recovery times in excess of 4 hours.

Desktops were regularly freezing and remote access was slow and unreliable.


  • Upgrade of Citrix to 7.12 and deploying Windows Server 2016 to give a Windows 10 look and feel. 
  • Citrix Workspace Environment Manager (WEM) was deployed and Group Policy Objects were converted to WEM policies to drastically improve login performance and manageability. 
  • Citrix Netscaler VPX was used for remote access.
  • A Netscaler was also deployed at the DR Centre running Global Server Load Balancing (GSLB) and Authoritative Domain Name Server (ADNS) to automatically fail external access to the DR site.



  • Login times reduced to sub 15 seconds (20 at peak login)
  • Stable service with zero outages within the first 3 months
  • WEM delivered the ability to fine tune the user experience, more easily and securely
  • Disaster Recovery Time Objective of sub 1 hour and simple to administer.

If you would like to know more about agile computing, it’s benefits and capabilities, visit our Citrix agile computing page.

Please share this with the world